At Maximum Midrange we strive to provide our customers with the means to easily source high quality hardware at affordable prices. Especially if time is of the essence and hardware is needed immediately. This is our opportunity to step in, utilize our resources, expertise and know-how to deliver positive results for our customers.
An excellent example of how we delivered when we were up against the clock occurred two weeks ago. Renee works for a small collections agency in Louisiana and she contacted our offices at 4:30 PM EST on a Thursday afternoon. She was unable to complete a backup due to a hardware failure and needed an IBM 7208-342 External Tape Unit by 9 AM Friday morning. Renee sourced the tape unit via our Maximum Midrange website and contacted one of our IBM product representatives who quoted the tape unit competitively, saving Renee hundreds over our competition.
With the order coming through so late in the day, many distribution centers were unable to fill the order due to the non-existent lead time. Recognizing this obstacle, our IBM product representative on the case looked across multiple time zones and tapped into our West-coast distribution chain. The tape unit Renee needed was then shipped directly to her from our West-coast fulfillment center via FedEx Overnight Express shipping. Renee had the 7208-342 8mm Tape Unit in her hands on Friday at 8:30 AM, enabling her to install the hardware and run her backups that morning.
From the time Renee contacted our IBM product representative to the time the tape unit was on its way, only 15 minutes had elapsed. Did we mention that despite the order’s urgency, Renee still got a great deal on the tape unit?
Are you in a bind and trying to source enterprise level computer hardware? Choose Maximum Midrange, we work with clients every day who are facing hardware sourcing challenges and we deliver results when time is of the essence. 855-932-6627 – call today.